768bet Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data 768bet collects, how we use it, who we share it with, and the rights you hold as a player on our platform.

Effective: January 2026 256-bit SSL Bangladesh Market

Introduction & Scope

This Privacy Policy was last updated on 1 January 2026. We may update this policy periodically. When material changes are made, we will notify registered players by email or via an in-platform notification.

768bet ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of every player who visits, registers on, or uses the services available at 768bet.bio. This Privacy Policy explains our practices regarding the collection, storage, use, disclosure, and protection of your personal information.

This policy applies to all personal data we process in connection with your use of 768bet, whether you access the platform via a mobile browser, desktop browser, or any other supported device. By creating an account or continuing to use 768bet after this policy has been published, you acknowledge that you have read and understood our data practices as described herein.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

1. Personal Data We Collect

We collect personal data through several channels: directly from you when you register or interact with the platform, automatically through your device and browser, and from third-party service providers such as payment processors and identity verification agencies.

Identity Data Contact Data Financial Data Location Data Device Data Usage Data

1.1 Identity & Contact Data

When you register a 768bet account, we collect:

  • Full legal name as it appears on your official identification document.
  • Date of birth (used to verify you meet the minimum age requirement of 21 years).
  • Residential address, including city, district, and postal code.
  • Email address and mobile phone number.
  • Username and hashed password (passwords are never stored in plain text).

1.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, we may collect copies of:

  • National Identity Card (NID) or valid passport.
  • Proof of address documents (utility bill, bank statement, or equivalent).
  • Proof of ownership of your registered payment method (e.g., bKash or Nagad account confirmation).
  • Photographs or selfies for liveness verification where required.

KYC documents are stored securely and accessed only by authorised personnel involved in compliance and fraud prevention activities.

1.3 Financial & Transaction Data

We record all financial activity associated with your account, including:

  • Deposit and withdrawal amounts, timestamps, and transaction reference numbers.
  • Payment method identifiers (e.g., the bKash or Nagad mobile number used, or masked card details for Visa/Mastercard).
  • Bonus credits, wagering activity, and balance history.

Full payment card numbers are never stored on 768bet servers. Card transactions are handled by PCI-DSS compliant third-party payment processors.

1.4 Device & Technical Data

When you access 768bet, we automatically collect certain technical information:

  • IP address and approximate geographic location derived from it.
  • Browser type, version, and language settings.
  • Device type, operating system, and screen resolution.
  • Session duration, pages visited, and click-path data.
  • Cookies and similar tracking technologies (see Section 6 for full details).

1.5 Communications Data

If you contact our support team, we retain records of that correspondence, including email threads, live chat transcripts, and any attachments you submit. This data is used to resolve your query, improve service quality, and maintain a complete account history.

2. How We Use Your Data

Lawful Basis for Processing

768bet processes your personal data only where a lawful basis exists. The primary bases we rely on are: performance of a contract (operating your account), compliance with legal obligations (AML/KYC), legitimate interests (fraud prevention, security), and — where applicable — your explicit consent (marketing communications).

2.1 Account Management

We use your identity and contact data to create and maintain your 768bet account, process your login credentials, verify your identity and age, and communicate essential account information such as deposit confirmations, withdrawal notifications, and security alerts.

2.2 Payment Processing

Financial data is used to process deposit and withdrawal requests through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), to reconcile transaction records, and to detect and prevent payment fraud.

2.3 Regulatory Compliance & AML

768bet is obligated to comply with internationally recognised anti-money laundering (AML) and counter-terrorism financing (CTF) standards. Your data is used to conduct due diligence checks, screen against sanctions lists, monitor transaction patterns for suspicious activity, and report to relevant authorities where legally required.

2.4 Responsible Gaming

We analyse your betting patterns and activity history to identify indicators of problem gambling behaviour. This analysis enables us to apply responsible gaming interventions such as deposit limit reminders, cool-off prompts, or self-exclusion measures in a timely manner, in line with our Responsible Gaming Policy.

2.5 Platform Security & Fraud Prevention

Device data, IP addresses, and usage patterns are analysed to detect and prevent fraudulent activity including account takeover attempts, multi-accounting, bonus abuse, and unauthorised access. Automated and manual risk-scoring systems are applied continuously to protect the integrity of the platform and the security of all player accounts.

2.6 Marketing Communications

Where you have opted in to receive marketing communications, we may use your contact data to send you promotional offers, tournament alerts, and personalised bonus notifications relevant to your game preferences and activity on 768bet. You may withdraw consent for marketing at any time by contacting support at [email protected] or updating your account communication preferences.

2.7 Platform Improvement & Analytics

Aggregated and anonymised usage data is used to understand how players navigate the 768bet platform, which game categories are most popular, and where technical issues arise. This data informs product decisions and helps us deliver a faster, more reliable experience to all users.

3. Data Sharing & Disclosure

768bet does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the specific, limited circumstances described below.

3.1 Service Providers & Processors

We engage carefully selected third-party service providers who process data on our behalf and under our instructions. These include:

  • Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks for transaction execution.
  • Identity verification providers — KYC and AML screening platforms that validate government-issued ID documents.
  • Game studios — Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe receive session data required to deliver and audit game outcomes.
  • Analytics and infrastructure providers — cloud hosting and security vendors operating under strict data processing agreements.

All third-party processors are bound by contractual obligations that prohibit them from using your data for any purpose other than the specific service they provide to 768bet.

3.2 Legal & Regulatory Disclosure

768bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or in connection with an investigation into fraud, money laundering, or other illegal activity. We will notify you of such disclosure where legally permitted to do so.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 768bet business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to how your data will be processed.

4. Data Retention

768bet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance obligations. Specifically:

4.1 Active Accounts

All personal data associated with an active 768bet account is retained for the full duration of your account's existence. Transaction records, KYC documents, and communication logs are retained as part of your account history.

4.2 Closed or Suspended Accounts

Following account closure or permanent suspension, we retain your personal data for a minimum period of five (5) years in order to comply with AML/CTF record-keeping requirements, to resolve any outstanding disputes, and to enforce our Terms & Conditions. After this period, data is securely deleted or irreversibly anonymised unless a longer retention period is required by law.

4.3 Marketing Data

Where you have opted out of marketing communications, we retain a suppression record of your preference to ensure we do not inadvertently contact you again. This suppression record is maintained indefinitely but contains only the minimum information necessary to enforce your opt-out.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They allow the site to remember your actions and preferences over time, reducing the need to re-enter information on each visit. 768bet uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

5.2 How 768bet Uses Cookies

  • Essential cookies — Required for the platform to function, including maintaining your login session and storing your language and display preferences.
  • Analytics cookies — Used to understand aggregate platform usage patterns, page load performance, and error rates. Data collected is anonymised and not linked to individual profiles.
  • Security cookies — Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts.
  • Preference cookies — Store your game category preferences and responsible gaming settings so they persist between sessions.

5.3 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of the 768bet platform from functioning correctly, including your ability to remain logged in during a session. Disabling analytics or preference cookies will not affect your ability to place bets or access games.

6. Your Data Rights

As a player on 768bet, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

  • Right of Access
    You have the right to request a copy of all personal data 768bet holds about you, along with information about how and why it is being processed.
  • Right to Rectification
    If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
  • Right to Erasure
    You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 4.
  • Right to Restrict Processing
    You have the right to request that we limit how we use your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
  • Right to Data Portability
    Where processing is based on your consent or on a contract, you may request that we provide your data in a structured, commonly used, machine-readable format.
  • Right to Object
    You have the right to object to processing based on our legitimate interests, including profiling for responsible gaming purposes, at any time. We will honour this request unless we can demonstrate compelling legitimate grounds that override your interests.
  • Right to Withdraw Consent
    Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Security & Protection

768bet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

256-bit SSL Encryption

All data transmitted between your device and 768bet servers is encrypted using TLS/SSL protocols.

Secure Data Centres

Player data is stored in access-controlled, physically secured data centre environments.

Access Controls

Only authorised staff with a legitimate business need may access personal data, under strict role-based permissions.

Fraud Monitoring

Automated systems scan for unusual account activity 24/7 and trigger security reviews when anomalies are detected.

Regular Audits

Our security practices are reviewed periodically by internal compliance teams to ensure they remain effective.

Password Hashing

Player passwords are stored only as irreversible cryptographic hashes — never in readable plain text.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. 768bet cannot guarantee absolute security of your data but commits to responding promptly and transparently to any data security incident that affects your personal information.

8. Minors & Age Restriction

21+

768bet is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data or has created an account, we will immediately suspend the account, void any activity, and delete the associated data. If you believe a minor has registered on 768bet, please notify us immediately at [email protected].

9. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 768bet handles your personal data, please contact our Data Protection team using the details below. We take all privacy enquiries seriously and will respond within 30 days of receiving your request.

Data Protection Enquiries

Send your request to our dedicated privacy team. Please include "Privacy Policy" or "Data Rights Request" in your subject line so we can route your query correctly.

Explore 768bet Safely

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21+ only. Please gamble responsibly.